Privacy Policy

Saltmarch is operated by Saltmarch LLC ("Saltmarch", "we", "us"). Saltmarch is a private event and family media-sharing service. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

• Account information, such as your email address, display name, handle, optional profile details, and the authentication and security records needed to protect your account.
• Content and collaboration information, including Events, Family Accounts, photos, videos, captions, roles, invitations, responses, and other information you choose to create or share.
• Contacts and recipients you choose. When you select someone from your device contacts, Saltmarch uses only the contact details you select. We do not indiscriminately upload your address book. If you save a Saltmarch contact or household, we store the information you chose to save.
• Places and location. We store places attached to Events. If you ask to use your current location, we use the coordinate for that action; we do not continuously track your location.
• Service and device information, such as sessions, notification tokens, app and operating-system versions, delivery status, and limited security or abuse-prevention evidence.

How we use information

We use information to operate Saltmarch; provide media sharing, Events, invitations, and Family Account features; authenticate users; deliver requested communications; protect people and the service; provide support; and improve reliability and usability. We do not sell personal information, use it for targeted advertising, or use your content to train generative-AI models.

Who can see information and when we disclose it

Content is available to the people authorized by the relevant Event, Family Account, contributor or invitation settings, relationship, or sharing method. That may include a person using a share link or QR code when an organizer enables one. Saltmarch does not make private Event or Family Account content public by default.

We disclose only the information needed to service providers that help us host and secure Saltmarch, store and deliver media, send email, text, or push communications, provide place lookup, perform safety checks, or supply analytics and diagnostics. We may also disclose information when required by law or reasonably necessary to protect users, Saltmarch, or others. These disclosures are not sales or advertising uses.

Cloudflare Email Service processes transactional emails and the delivery, bounce, and complaint events needed to deliver requested messages and protect sender reputation.

We ask for your permission before uploading media to use Amazon Web Services (AWS) Rekognition for media safety moderation. If you allow it, Saltmarch sends a downsized image or selected video frames to Rekognition so unsafe shared media can be detected. Media that stays only on your device is not sent. You can revoke this permission for future uploads in Account & Privacy or website Preferences.

Event invitation texts

An organizer may choose a mobile number for an Event invitation text. We use the number, invitation, delivery status, and bounded suppression or support records only to send and administer organizer-requested invitations. Saltmarch sends one text per deliberate invitation send, with no automatic follow-ups or marketing enrollment. Message and data rates may apply. Reply STOP to opt out or HELP for help.

Mobile information will not be shared with third parties or affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.

Analytics and diagnostics

Our website uses aggregate traffic measurement without advertising cookies. In the iOS app, a limited set of first-party interaction events is off unless you choose to enable it, and then helps us understand whether the product is usable. These events contain no account, content, media, Event, Family Account, contact, recipient, location, or stable device identifier. A random identifier groups actions only within one app launch. Raw events are deleted after 14 days and anonymous daily totals after 180 days. You can turn this collection off for that device in Account & Privacy.

We also collect limited, unlinked crash and app-hang diagnostics. They may include the app build, operating system, device model, failure stage, and stack information, but not user content, media, contacts, recipients, locations, screenshots, or session replays.

Retention and your choices

We keep account information while your account is active and retain other information only as long as needed for the purposes above, including bounded security, delivery, opt-out, legal, and safety records. You may access, correct, or delete your account through available account controls or by emailing [email protected] .

Deleting your account immediately ends your access and withdraws content you originated from Saltmarch audiences. Saltmarch then queues its managed provider copies for permanent deletion and does not keep a remaining shared Saltmarch copy merely because another participant could previously view it. Most deletion work completes within 24 hours; if an external provider needs more time, allow up to 30 days. If your Account has an email address, Saltmarch emails you when deletion is complete. However, copies another participant already downloaded cannot be recalled. We may retain bounded de-identified, security, suppression, legal, or safety evidence where required, but not your deleted managed media bytes.

Cookies and security

We use essential session and security storage so the website and app can work. We do not use advertising trackers. We use reasonable administrative and technical safeguards, including encryption in transit, but no service can guarantee absolute security.

Children

Saltmarch accounts are not intended for children under 13. Adults may use Saltmarch to share family media that depicts children with people they authorize. If you are a parent or guardian with a concern, email [email protected] .

Changes and contact

We may update this policy as Saltmarch evolves. We will update the date above and give appropriate notice of material changes. Questions or privacy requests may be sent to [email protected] .